What We Offer
We provide 24/7 emergency response, rapid damage assessment, and personalized project management to ensure a seamless and stress-free experience.
Our Services
We offer a comprehensive range of services designed to mitigate damage, restore property, and bring normalcy back to individuals and businesses affected by unforeseen events. From water and fire damage restoration to mold remediation and reconstruction, our team of experts is equipped to handle every aspect of the restoration process. We help our clients recover from disasters and get back to their daily lives as quickly as possible.
Water Damage
When disaster strikes, every minute counts. Our team of experts at Eco Star Restoration is dedicated to providing swift and effective solutions for water damage restoration. From burst pipes to flooding, we're equipped to handle it all. Our state-of-the-art equipment and advanced techniques ensure that your property is restored to its pre-loss condition, minimizing downtime and reducing costs. Trust us to get your life back to normal.
Smoke/Fire Damage
Experiencing a fire or smoke damage to your property can be a traumatic event. The aftermath can be overwhelming, leaving you unsure of where to turn for help. That's where we come in. Our team of experts at Eco Star Restoration specializes in smoke and fire damage restoration, providing compassionate and comprehensive services to get your life back to normal. From assessing the damage to completing the restoration process, we'll work tirelessly to ensure your property is safe, secure, and restored to its pre-loss condition. Trust us to handle the recovery process with care, so you can focus on what matters most - rebuilding and moving forward.
Mold Removal
When mold damage strikes, every minute counts. That's why our team of certified professionals is dedicated to providing fast, effective, and safe solutions to restore your property to its original state. From initial assessment to final cleanup, we'll guide you through the entire process, ensuring that your home or business is mold-free, secure, and ready for occupancy. Trust our experts to handle everything from containment and remediation to reconstruction and prevention, so you can focus on what matters most - getting back to normal.
Extreme Cleaning
Homes affected by hoarding pose significant health and safety risks. Prompt intervention is crucial to mitigate these dangers and support individuals on their journey to recovery. Eco Star's specialized hoarding clean-up services utilize a tried-and-tested approach to effectively address hoarding situations of all scales.
Storm Damage Repair
From minor damage to catastrophic events, Eco Star is equipped to handle all aspects of residential restoration. Our team of seasoned experts can tackle projects of any scale, from single-family homes to large multi-family complexes, ensuring a swift and efficient return to normalcy.
Reconstruction
When disaster strikes, Eco Star Restoration is here to help you rebuild and recover. Our team of experts can seamlessly manage the entire reconstruction process, ensuring a swift, efficient, and professional restoration of your damaged property. From initial assessment to final walk-through, we'll handle every detail, so you can focus on getting back to normal. To learn more about our comprehensive reconstruction services and how we can support you every step of the way, please don't hesitate to reach out.
Pack Out Services
When restoration projects require off-site cleaning and restoration of contents and furnishings, our packout service takes care of every detail. Utilizing advanced technology, we expertly catalog, package, and transport your items to our secure, climate-controlled storage facility for meticulous cleaning, restoration, and deodorization. Once restored, we return your items, ensuring a seamless transition back to your newly restored home.
Biohazard Cleaning & Disinfection
When it comes to biohazard cleanup and disinfection of pathogens, specialized expertise and equipment are essential. Our team of highly trained technicians are equipped to handle biological waste removal with precision, minimizing the risk of cross-contamination to other areas of your property. By isolating the affected area, we prevent further damage and ensure that unsalvageable items are safely removed. A thorough cleaning, disinfection, and decontamination of all surrounding surfaces follows, providing a safe and healthy environment for occupants.
Odour Removal
At Eco Star Restoration, we employ cutting-edge technology and industry-leading equipment to eliminate even the most pervasive odours. Our highly trained and seasoned technicians possess the expertise to neutralize severe odour sources, including those caused by fire, smoke, mould, and even wildlife intrusions, restoring your property to its original freshness and comfort.
Our Process
Assessment of Damage
Implementation of Specialized Techniques
Our expert team utilizes advanced methods and equipment to restore your property
Restored to Pre-Damage Condition
Eco Star Restoration is available to take your call 24 hours a day, 7 days a week, 365 days a year. Depending on the situation and conditions, one of our representative will arrive at your home for an initial evaluation within a 2 to 4 hours of receiving the call, or sooner.
We are licensed, bonded and insured. You can trust that any of the technicians from our team entering your home will be trained, trustworthy, courteous and compassionate.
Any construction project unrelated to your loss is considered non-insured work. At your request, we will provide a separate estimate for non-insured construction projects, and this work will require separate authorization and payment terms. If the non-insured work will delay the completion of an insured portion, then the situation must first be discussed with your Insurance Adjuster and our Project Manager.
When required, your Eco Star Project Manager will take out the appropriate permit(s) on your behalf, identifying our company as the general contractor. If applicable, permit fees are included in the estimate and may be covered by the insurance company.
No, we will do our best to make sure you may go about your daily routine without having to worry about having to be at home all the time during the restoration process. For site access, you can provide a key to your Eco Star Project Manager or opt to install a private-code lock box on the property.
In addition to our core restoration services, certain projects may necessitate the expertise of general contractors to facilitate a comprehensive recovery. This may include, but is not limited to, drywall repair and painting, electrical and plumbing installations, roofing replacements, framing and finish carpentry, flooring and carpet installation, as well as the installation of doors, windows, and cabinets. Furthermore, our team can provide thorough post-construction cleanup to ensure a safe and habitable environment. At Eco Star Restoration, we offer a full range of reconstruction services, ensuring that your property is restored to its pre-loss condition.
Depending on the scope of the project and the amount of damage to your home and its contents, the restoration process may require several phases before completion. A thorough evaluation and assessment of all damage will be done before the estimate of a completion date can be established. Through it all, we will communicate details to you and your Insurance Provider clearly and effectively, to make the process seamless.
Depending on the extent of damage, your insurance representative can help you answer this question. Ultimately, however, this is a decision you must reach on your own. Some things you may want to consider are safety concerns, odours, electricity, and disruption as a result of the equipment, work and noise that may be necessary to complete the restoration process in your home. If vacating your premises during the process, consider forwarding your mail to your temporary residence; stopping your newspaper and other deliveries; notifying your utility company, cable company, etc., of the temporary suspension of services during the restoration process.
Depending on the scope of work, your belongings and contents of your home may remain on location. In this case, we will take appropriate measures to securely cover and protect contents. Any construction related dust or dirt that occurs as a result of the work, would be addressed in the post-construction cleaning. For large restoration jobs, it is advisable to move all affected contents to a secure, climate-controlled facility in order to protect them and make room for construction. Be assured that our technicians are fully trained and will treat your possessions with the utmost care.
As the property owner you are responsible for payment and will need to sign a form authorizing payment for the restoration services. If this is an insurance claim, Eco Star Restoration generally collects only the deductible (co-payment) amount from you and bills the balance to your insurance provider as a service to you. If you have a large loss, your mortgage company may be included as a payee on the payment from your insurance company, and you may need to obtain a signature from them as well. If your claim is not covered by insurance or you decide not to file a claim, you will be expected to pay in full. A payment schedule may be agreed upon prior to the start of any non-insured work.
