On site in 40 minutes, any hour of the night
Emergency damage restoration across the GTA. We stop the damage spreading, document everything your insurer will ask for, and rebuild what was lost. A real person answers the phone.
647-521-925040 min
Target on-site response
Direct
Insurance billing
Xactimate
Insurance-ready estimates
IICRC
Certified technicians
Service area
Dispatched across the GTA
Our shop is on Britannia Road in Mississauga, minutes from the 401 and 407 — which is how we hold a 40-minute target across most of the region.
Services
Everything from extraction to rebuild
Water Damage
Extraction, structural drying and moisture mapping — from burst pipes to flooding.
Fire & Smoke Damage
From damage assessment to full restoration — soot, smoke and structural damage.
Mold Removal
Assessment, safe removal and prevention, so mold does not come back.
Storm Damage Repair
Emergency repairs after wind, hail or fallen trees — from minor to catastrophic damage.
Reconstruction
Full project management from assessment to final walkthrough — we rebuild what was lost.
Biohazard Cleaning
Thorough cleaning, disinfection and decontamination after biological contamination.
Odour Removal
Professional equipment to remove fire, smoke, mold and wildlife odours for good.
Extreme Cleaning
Discreet, respectful cleanup of hoarding situations with a proven step-by-step approach.
If it is happening right now
What to do in the first ten minutes
01
Make people safe first
Get everyone out of standing water, smoke, or any room with a sagging ceiling. Do not go back into a fire-damaged home until the fire service clears it.
02
Shut off the source
Close the main water valve. If water is near outlets, panels, or appliances, cut the power at the breaker, but only if you can reach it while standing on a dry spot.
03
Photograph everything
Take wide shots of each affected room, then close-ups of damaged items. Do not throw anything out yet, because your adjuster needs to see it.
- 647-521-9250
04
Call us, then your insurer
Mold can start growing within 24–48 hours, so every hour counts. We can be on site while you are still on hold with your insurer, and we send our findings straight to your claim file.
Who we work with
Homes, businesses, buildings and insurers
Residential
Houses, condos and townhouses. We handle the cleanup and the insurance paperwork.
Commercial
Offices, stores and rental buildings. Fast response to keep business downtime low.
Property managers
Multi-unit losses, with one report for the owner, board and insurer.
Insurance professionals
Preferred vendor with multiple insurers. Documentation ready for your file.
For homeowners
We handle the paperwork side too
Most homeowners have never filed a claim this size. You do not have to learn how this week. We document the loss to carrier standards, talk to your adjuster directly, and bill the insurer where the policy allows it — so the conversation stays about getting your home back.
Documented at intake
Moisture readings, photo sets and a written scope from the first visit — the evidence a claim stands on.
We talk to your adjuster
You do not have to translate between us and the insurer. We answer their questions directly.
Direct insurance billing
Where your policy allows it, we bill the insurer and you pay only your deductible.
One contact, start to finish
The same project manager from the first call to the final walkthrough.
For property managers & insurance professionals
A vendor you can approve fast
Trusted by property managers and insurance carriers across the GTA. Scope, moisture logs, photo documentation and Xactimate-format estimates, delivered on your timeline. One call puts a crew on your building or your loss — the line is staffed 24/7.
Documented at intake
Moisture readings, photo sets and a written scope from the first visit — ready for the claim file.
Estimates in Xactimate
Line items adjusters already work with. No surprises, no padding.
Insured & verified
Bonded, licensed and insured. VIVE verified. Certificates available on request.
Crews available 24/7
Multiple crews for multi-unit losses, with one report for the owner, board and insurer.
Certified & verified
About us
One team from first call to final walkthrough
Eco Star Restoration is a Mississauga-based restoration company serving homes and businesses across the Greater Toronto Area. When water, fire, smoke or mold damage hits, we handle everything — from emergency cleanup to the final coat of paint.
Our goal is simple: bring your property back to its pre-loss condition with as little stress as possible. We work directly with insurance providers, keep you informed at every step, and our crews are on call 24/7. We are bonded, licensed and insured.
24/7
Always on call
10+ yrs
In business
5
GTA regions served
10+
Specialists on the team
Reviews
What clients say afterwards
4.7/5
13 Google reviews
Guides
Know the warning signs
Mold
5 signs you are about to have a mold problem
The warnings that show up weeks before visible growth — musty air on humid days, warped trim, condensation on interior walls.
Read the guide →Water
What to do when your basement floods
What to shut off, what to save first, and when drying needs professional equipment.
Read the guide →Fire
Is it safe to stay after a small kitchen fire?
Smoke residue, hidden damage and air quality — how to tell if your home needs professional cleaning.
Read the guide →Insurance
How a water damage claim works in Ontario
From the first call to the final payout: who does what, what to document and what policies usually cover.
Read the guide →
FAQ
Questions we hear first
Do you answer the phone 24/7?
A real person answers day and night, including weekends and holidays. We ask a few quick questions and send a crew — in most cases we are on site within 40 minutes.
What happens on the first visit?
We stop the damage from spreading, measure moisture, take photos and explain what needs to happen next. You get a written scope before any major work starts.
Will you work with my insurance company?
Yes. We document the damage the way adjusters need it, prepare estimates in Xactimate and can bill your insurer directly. You pay only your deductible and anything your policy does not cover.
Can I choose you if my insurer suggests another company?
In most cases, yes — it is your home and your choice. Tell your adjuster you are working with us, and we will take care of the paperwork from there.
How long until my home is back to normal?
Drying usually takes 3–5 days. Repairs depend on how much was damaged — we give you a timeline after the first inspection and keep you updated at every step.
Contact
Call first if it is urgent
The form is fine for assessments, estimates and vendor onboarding. Active water, fire or sewage damage needs the phone.
- Office
- (647) 774-2013
- Address
- 1585 Britannia Rd E, Unit E12, Mississauga
- Hours
- 24/7, 365 days a year
Thank you! We got your request.
Our team will call you back shortly to confirm the details. If water is still coming in or it is an emergency, call us now.
647-521-9250